New England News: Now Hiring - Studio Manager!
Off the Map Tattoo is reviewing portfolios in anticipation of hiring a full time manager for our Easthampton MA location. Off the Map is an equal opportunity employer, women and minorities are encouraged to apply.
Purpose: Oversee operations for the studio to ensure each client world class service from their initial introduction to Off the Map, through scheduling, during the experience, and afterwards for years to come. This role is vitally important because the art of tattooing is permanent, and the experience the client has will be remembered and retold for their lifetime; the Studio Manager is directly responsible for this experience.
This role is central to the operations of the studio, and interacts with nearly everyone. The manager supports front room staff, tattooers and clientele. The manager hires, trains, and manages team members, prepares reports, and sets budgets for the studio.
Challenges include a high stakes product with no room for error, management of many artists with diverse and strong personalities, educating clients about their choices, and the pressures of leading a world class team of successful tattooers though very busy days for a long period of time. The manager is responsible for recruiting and booking guests artists as well as supporting team members during their career development.
Success in this role is defined as an exceptional, healthy organization, with low turnover for tattooers, a growing clientele, and a positive company culture. New guest and client retention, professional development, and marketing effectiveness are other gauges of success.
Degree in Business Administration or related field with 5 to 7 years experience.
Proven location management experience
Sufficient knowledge of leadership and management techniques and best practices
Ability to use technology to increase efficiency and effectiveness
Familiarity with industry rules and regulations
Excellent organizational skills & experience delegating responsibility
Results driven and customer focused
BBP & CPR Certified
Experienced team builder
Very fast paced environment with multiple clients and phone calls all day.
Due to the permanent nature of tattooing, thoroughness and accuracy is essential.
A professional demeanor in an art world
MANAGE RECEPTION TO CREATE PERFECTLY SMOOTH EXPERIENCE FOR TATTOOERS, COLLECTORS, AND THE CURIOUS.
MANAGE STUDIO TO HELP ARTISTS GROW THEIR PERFECT CLIENTELE
MANAGE TEAM SUPPORT TO ENSURE ORGANIZATIONAL HEALTH
MAINTAIN CLEAN AND SAFE WORKING CONDITIONS
BE AN ACTIVE PART OF AN EVOLVING WORLD-CLASS TEAM
PARTICIPATE IN A CULTURE OF FUN AND GROWTH: DINNERS, SEMINARS, CREATIVE ACTIVITIES, TRAINING, OFF THE MAP LIVE WEBCASTS, AND CAREER ADVANCEMENT
STRIVE TO LEARN AND GROW